Free shipping on orders over $35  |  Spring Collection now available

Shipping & Returns

Everything you need to know about getting your charms

Shipping

All orders ship from Chicago, Illinois. We currently ship within the United States, with international shipping coming soon.

Shipping Rates

Orders over $35 ship free via USPS First Class Mail (3-5 business days). Orders under $35 have a flat $4.99 shipping fee. Expedited shipping (USPS Priority, 2-3 business days) is available for $8.99.

Processing Time

Orders are processed within 1-2 business days. You will receive a tracking number via email once your order ships.

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition. To initiate a return, email cbroyles@b-degree.com with your order number.

Refunds

Refunds are processed to the original payment method within 5-7 business days of receiving your return. Original shipping costs are non-refundable.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery with photos and we will send a replacement at no cost.

Roxie the goldendoodle